IBM Instana
72 Case Studies
A IBM Instana Case Study
Allbound, a rapidly growing cloud-based partner relationship management (PRM) provider, needed to scale its platform and embrace DevOps on Kubernetes but had little visibility into applications and infrastructure. To gain deep insight and monitor customer experience quantitatively, Allbound adopted IBM Instana’s application performance monitoring (Instana) for automated setup, dashboards, and end-to-end observability.
IBM Instana’s automated APM and clear dashboards gave Allbound visibility into component interactions, enabling proactive remediation of service degradation, better resource utilization, and fine-tuning of their application. The result was increased confidence to push higher-frequency releases, improved operational visibility and customer experience, and a more scalable, reliable platform.
Kaushal Panjwani
Director of Engineering