Case Study: Upwork achieves faster threat detection and reduced storage costs with Hunters.ai

Upwork's security team significantly improves performance and decreases costs with Hunters

Upwork, the global freelancing SaaS platform, struggled with siloed data, high log storage costs, poor visibility, and inefficient SOC workflows that caused alert fatigue for its Cyber Fusion Center. To centralize operations, introduce automation for detection, investigation and response, and reduce retention costs, Upwork engaged Hunters.ai.

Hunters.ai deployed its threat-detection and investigation platform (integrated with Snowflake) to centralize logs, automate investigations, and make historical log retention accessible. Within weeks Hunters.ai surfaced a true positive missed by other tools, enabled MTTD and MTTR measurement, lowered data storage costs and improved performance, reduced alert noise, and significantly improved analyst experience and SOC efficiency.

Upwork

Shawn Chakravarty

Director of Cyber Fusion Center