Case Study: Payway achieves 90%+ employee adoption with Humand

Payway achieves over 90% adoption with Humand

Payway, an Argentine financial technology company, faced the challenge of moving beyond its traditional intranet and email communications to create a more agile and engaging experience for its nearly 700 employees. The goal was to find a modern platform that could evolve with the fast-paced payments industry and foster a dynamic internal culture. They turned to the vendor Humand to implement a digital community solution.

Using Humand's platform, which features a social media-like interface and modules such as a Wall, Marketplace, and Chatbot, Payway created a central hub for both business and social interactions. The solution proved highly effective, achieving over a 90% adoption rate and maintaining strong engagement, with 94% of employees as weekly active users. Humand's flexibility was further demonstrated when Payway seamlessly split its community during an organizational change in just one week, ensuring the platform remained a natural and integral part of daily company life.