Case Study: Grupo Éxito strengthens employee connection and HR management with Humand

Grupo Éxito reaches 100% monthly active users with Humand

Grupo Éxito, a major Colombian retail group, faced a significant challenge in reaching its over 30,000 employees with timely and personalized communications. With a large portion of its workforce not using corporate email regularly, internal comms and HR processes were fragmented across multiple, inefficient channels. To address this, the company turned to Humand for a unified platform solution.

By implementing Humand's all-in-one platform, Grupo Éxito centralized its HR management and internal communications. The solution was immediately successful, achieving 100% monthly active users and 80% weekly active users. It now manages over 3,000 requests weekly, streamlining processes and giving employees more autonomy. For the vendor, Humand restored a sense of connection across the large organization, making it more efficient and approachable.

Grupo Éxito