Case Study: Farmacity connects 8,200 employees and drives real-time feedback with Humand

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Preview of the Farmacity Case Study

Farmacity connects 8,200 employees and reaches a 100% survey response rate with Humand

Farmacity, a leading health, wellness, and consumer goods retailer in Argentina, faced a significant challenge in connecting with its over 8,200 employees spread across 15 provinces. With a complex ecosystem of four distinct business units, their centralized communication was difficult to measure and ineffective, leaving them unable to gauge if critical messages were being received or having an impact.

To solve this, Farmacity implemented Humand's internal communication and People Experience platform. The solution provided a centralized app for all company news and tools, enabling real-time communication. Furthermore, Humand's People Experience module allowed the company to conduct pulse surveys and gain immediate, actionable insights into employee sentiment. As a result, Humand helped Farmacity achieve a 100% response rate on experience surveys and empowered leaders to quickly support their teams, transforming blind communication into measurable, impactful connections.


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