Case Study: Dreams by Design Travel achieves a smooth, supported platform transition with Humand

Dreams by Design Travel reaches 100% active users with Humand

Dreams by Design Travel, a travel agency, faced a significant challenge when their long-standing internal communication platform, Workplace by Meta, was scheduled for deactivation. They needed to find a new solution that would maintain operational continuity and feel familiar to their distributed team of travel advisors. The company turned to Humand for a suitable alternative.

Humand provided a platform with similar functionality, ensuring an intuitive transition. The vendor’s personalized support was key during the migration from December 2024 to March 2025. By implementing various Humand modules like Internal Social Network, Chat, and Service Management, the agency gained improved structure and clarity. The result was a smooth migration with minimal disruption, an 83% engagement rate, and 100% active users, supported by Humand's excellent responsiveness.

Dreams by Design Travel