Visit WebsiteHFI collaborates on website design using new PET design methodology for persuasion, emotion, and trust
AAA
Scott Gamble
e-Business Director
Human Factors International
Human Factors International, Inc. (HFI) is the world leader in user-centered design solutions. They’ve incorporated best practices from over 30 years of experience and developed a mature framework that is optimized for all kinds of UX projects – complex, international or mission-critical.
Case Studies
Showing 26 Human Factors International Customer Success Stories
Aditya Birla Group - Customer Case Study
Aditya Birla Group
Ajay Kakar
Chief Marketing Officer, Financial Services
Amadeus creates new, highly usable travel booking flow
Amadeus
Rand Curry
Director SME Programs
ARINC - Customer Case Study
ARINC
Carol Bowman
Intranet Webmaster
BSH - Customer Case Study
BSH
HFI helps California Franchise Tax Board meet its #1 strategic goal become customer-centered
California Franchise Tax Board
Russ Reece
Portal Business Manager
HFI designs award-winning one-stop government job site
California State Personnel Board
HFI’s usability study helps streamline the California Tax Service Center to serve citizens better
California Tax Service Center
Donna Freeman
Business Manager and a Certified Usability Analyst
City of Los Angeles - Customer Case Study
City of Los Angeles
Steve Reneker
ITA General Manager
ConocoPhillips - Customer Case Study
ConocoPhillips
Computer sales giant embraces usability
Dell
Margo Winter
Senior Marketing Manager, Web Business Unit
Usability Drives FMCSA’s Web Site Redesign
Federal Motor Carrier Safety Administration
Innovative use of handwriting recognition creates opportunities for new mass markets in Asia
HP Labs
HFI helps overhaul Indiatimes.com to optimize user experience and establish a clear brand identity
Indiatimes
Customers unanimously say ISI Emerging Markets' redesigned product much easier to use
ISI Emerging Markets
Matthew Hird
Senior Project Director
Understanding users helps Pearson Education turn an underperforming website into a key asset
Pearson Education’s
Kevin Young
Director of e-Marketing
Meeting B2B objectives through user experience design
PFPC
Eileen Gilfedder
VP & Senior Director
Delivering a radically new online experience for Singaporean students
Public Service Commission
Choo Lee See
Director, PSC Secretariat
Rolta - Customer Case Study
Rolta
Laxmidhar Gaopande
Group Director
Building an Interactive Agency around Users
Rosetta
Jason Zimmer
User Experience Design Director
How the business software giant practices what it preaches
SAP
HFI Helps Staples.com Boost Repeat Customers by 67%
Staples
Colin Hynes
Director of Site Usability
California embraces usability while embarking on a state portal redesign
State of California
Andrew Armani
Director of eServices office
Usability is “Mission Critical” for Syncrude Canada Ltd
Syncrude
Jeff Thompson
Corporate Presentation Layer Business Lead
Verizon - Customer Case Study
Verizon
Worksafe BC - Customer Case Study
WorkSafe BC
Brian Cooper
Chief Information Officer
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