Case Study: Operatix ramps up SDR onboarding 33% faster with HowNow

Operatix Ramped Up Their SDRs 33% Faster By Onboarding In HowNow

Operatix, an outsourced SDR business supporting B2B software vendors, needed a better onboarding experience. Their previous process was admin-heavy, hard to access, and not very engaging, so they turned to HowNow to improve onboarding for new sales hires with more role-specific, accessible learning.

Using HowNow, Operatix created structured SDR onboarding pathways with interactive content, real-task practice, real-time feedback, and a central place to revisit training. The result was a 33% increase in early probation passes, 40 new sales team members ramped up through the SDR onboarding program, and an average assessment score of 79%, helping the team get productive faster.

Operatix

Josh Francis

EMEA Operations Director