HotelTechReport B2B Case Studies & Customer Successes

456 Embarcadero Inn & Suites

Patrick Mulholland

Manager

7SEAS Cottages

Putu Suria

Resort Manager

9Hotel Collection

Romain Stern

Head of Sales & Revenue Management

Abbey House Inn

Pam Tavenier

Owner

Absolute Hotels and Resorts

David Cruikshank

EAM

Adriatic Luxury Hotels

David Taylor

Chief Executive Officer

Aghadoe Heights Hotel and Spa

Jacinta Prendergast

Reservations & Revenue Manager

Alpin Family

Kathleen Nehls-Taubner

Head of Sales & Revenue

Alpin Resort Sacher Seefeld

David Oberlindober

Hotel Manager

Anantara Hotels, Resorts & Spas

Anchisa Suwankun

Assistant Director of E-Commerce & Digital Campaigns

Anantara Hotels, Resorts & Spas

Anna Liza Feir

Cluster Reservations Manager

Anglo Educational Services

Joanne Bowers

Accommodation Manager

Aplend Apartments & Resorts

Matej Matejka

Owner

Aquilini Properties

Tammy White

Director, Revenue Optimization

ARCOTEL Hotels

Art City Inn Vilnius

Edvinas Bingelis

Front Office Manager

Art Deco Hotel Montana

Jana Pürzel

Head of Rooms Division & Vice Manager

Artyzen Hospitality Group

Donie Llenado

Area Director of Revenue and Reservations

ASH Hotels

Nathalie Jordi

Managing Partner

Atrium Hotel Mainz

Lutz Frey

General Manager

Attara Inn Senggigi

Ni Putu Hetty Indah Jayanti

Owner

Aura Accommodation

Nick Fitzgerald

Owner

AZUL Hospitality Group

Melissa Matthews

Vice President of Sales

B-aparthotels

Iro Koumaki

Reservations & Revenue Manager

Best E Villas

Errol Best

Owner

Best Western

Janne Johansson

Owner

Best Western Plus Isidore Hotel

Lucie Chevillon

Revenue Manager

Blue Tang Inn

Kristin Fisher

Sales and Marketing Director

Brady Hotels

Alexandra

Management

Bredon View Glamping Retreats

Dan Kelly

Co-founder

Buasri Boutique Patong

Jacky Huang

Managing Partner

Bush Hotel Farnham

Francesco Bartolomei

General Manager

Canvas Apartments & Lofts

Isabel Rodeja

Manager

Capsule Hotel Switzerland

Adrie Vreeke

Chief Executive Officer

Carlton Hotel

Jeffrey Van Vooren

Owner

Carpe Diem Santorini

Sotiris Kopatsaris

Chief Executive Officer and Founder

Central Hoteles

Carolina Lara

Revenue Manager

Chamberlin Inn

Mariah Dailey

Co-Owner

Charly Group

Benedikt Walz

Co-Founder

Chateau Mcely

Petra Horáková

Deputy Managing Director

checkVIENNA

Martin Reinisch

Marketing Officer

Choctaw Casinos & Resorts

Edmund Wong

Corporate Director of Revenue Optimization

Citadines Arnulfpark Munich

Stephan Muhs

Area Revenue Manager

Clarion Hotel

Emil Ingvarsson

Assistant Welcome Office Manager

Clarion Hotel

Harry Khaira

General Manager

Clementine Hotel & Suites

Alexis Shreffler

Area Director of Revenue Strategy

Cocklebury Farm

Coromandel Shelly Beach TOP 10 Holiday Park

Aaron McFarlane

Co-owner

Country Dome Suites

Jen Llewellyn

Property Owner

Cresta Palace

Nathalie Hanslin

E-Commerce & Revenue Manager

Cru Hotel

Art Peep

General Manager

Crystalbrook Collection

Darryl Elliott

Director, Revenue Management

Czech Inn Hotels

Jaroslav Svoboda

Owner

Delta Hotels Vancouver Downtown Suites

Melanie Koller

Director of Sales and Marketing

Derwent House

Claire Moseley

Owner

Devonfield Inn

Doug Bagnasco

Co-Owner

Diamond Hotels Management Inc.

Brian Hope

Regional Director of Sales

Edgar Suites

Grégoire Benoit

Co-Founder and COO

edyn

Igor Kostadinov

Product Evolution and Deployment Manager

Elite Hotels of Sweden

Ronja McMullen

Assistant Director of Revenue Management

Empire Riverside Hotel

Franziska Brandl

Head of Convention Sales

English Lakes Hotels, Venues and Resorts

Ben Berry

Director of Sales and Purchasing

Fettehenne Hotels

Cornel Müller

Founder

Four Views

Maurílio Barreto

Revenue and Environmental Manager

Furaveri Maldives

Ashfaq Ashique

Revenue and Distribution Manager

Galgorm Resort and Spa

Victoria Brown

Group Marketing Manager

GEH Suites

Gloria Herrera

Comercial

GEH Suites

Alejandro Dussan

Chief Executive Officer

Go Hotels

Tim Tidman

Chief Operating Officer

Got City Center Hotels

Henric Hannerfalk

Chief Executive Officer

Gothia Towers

Johan Forsberg

Revenue Director

Grand America Hotels & Resorts

Andy Grinsfelder

Vice President of Revenue, Sales and Marketing

Grand Hotel Ter Duin

Jelle Landmann

General Manager

Granpanorama Hotel Stephanshof

Lukas Egger

Owner

Great Wolf Lodge

Alan Genin

Chief Commercial Officer

Grün Resorts

Aidil Risyad

Performance Marketing Analyst

Grupo Ferreira

Camila Marques

Sales & Marketing Director

Grupo Premium

Estefanía Muñoz

Director

Grupo Sade

Lierni Rodrigo

Revenue Management Specialist

Guesthouse Sternen

Alexandra Klosok-Wofford

Owner

H-Hotels

Deniel Frey

Vice President of Revenue Management

Haka House

Ryan Sanders

Chief Executive Officer

Hanging Gardens of Bali

Besral Sitorus

Cluster Revenue Manager

Hansen & Dale Resorts

Brian Hansen

President

Hard Rock Hotels

Brenda Margarita Torres Vargas

Revenue Manager

Harry's Home Hotels

Florian Ultsch

Business Development Head

Haus im Tal

Konstantin Irnsperger

Co-founder

Heure Bleue Palais

Eric Molle

General Manager

Hey Lou

Kevin Gemsa

Revenue Manager

Hey Lou

Daniel Schleser

Expert Digital Hotel Processes & Customer Journey

Heywood Spa Hotel

Isara Panicker

Sales Manager

Hiisi Homes & Hotels

Markus Veikkolainen

Chief Technology Officer & CMO

Hiisi Homes & Hotels

Markus Veikkolainen

Chief Technology Officer & CMO

Holiday Inn Express Yerevan

Arsen Mkrtchyan

Sales and Marketing Manager

Hostelle

Charlotte Gapps

Manager

Hotansa

Gloria Paris

Sales Manager

Hotel am Augustinerplatz

Dennis A. Dimatera

Reservations Manager

Hotel Arena

Nicolas Stockman

Revenue Manager

Hotel Arts

Kyle Strachan

Director of Revenue

Hotel Beausejour

Massiva Mohandi

Owner

Hotel Casa Dorada Los Cabos, Resort & Spa

Noe Camacho

Revenue Manager

Hotel Daniya Denia

Carlos Buedo

General Manager

Hotel Deutsches Haus

Miles Lazzaro

Hotel Deutsches Haus

Hotel Graf Bentinck

Jan Wichmann

Owner and Property Manager

Hotel Gran Bilbao

Jorge Alvarez

Director of the Hotel

Hotel Hirsch 1783

Peter Schöllhorn

Owner

Hotel Kragemann

Mirja Wolf

Hotel Manager

Hotel Lancaster

Jibbe Baas

Marketing and Revenue Manager

Hotel Made In Louise

Martin Duchateau

General Manager

Hotel Madeira

Gleb Gorbachev

IT Administrator

Hotel Mesikämmen

Petri Moisio

Hotel Manager

Hotel Moguntia

Milan Marijanovic

Owner

Hotel Oderberger Berlin

Tini Diekmann

Director Revenue

Hotel Panorama****

Marta Mišíková

Hotel Owner

Hotel Patagonia Sur

Nicolas Lopez Alcalde

Sales Director

Hotel Patagonia Sur

Nicolas Lopez Alcalde

Sales Director

Hotel Pez Espada by Medplaya

Roger Calafell

Director of Distribution and Corporate Revenue Manager

Hotel Porto Palace

Gordana Sundic

Front Desk Manager

Hotel Quellenhof

Hendrik Niehues

Owner and Manager

Hotel Relais de la Côte d'Or

Axel Jobic

Owner

Hotel Ronda Valley

Ricardo Porto

Co-owner

Hotel Taverne

Walter Oberhummer

Owner

Hotel Turin Barcelona

Oriol Herrero

Manager

Hotel Vermont

Deb Robinson

Revenue Manager

Hotel Welcome Inn

Diana Roy

Revenue & Distribution Manager

HotelAtelier

Beatriz Crespo

Pricing Operations Manager

Huinid Hoteles

Daina Smud

Commercial Manager

Iberostar Hotels & Resorts

Juan Serna

Global Online Sales, Head of Digital Ancillary

Iconic Hotels by Geocon

Rudy Kalele

Director of Revenue, Distribution and Central Reservations

Infinity8 Bali

Ryan Tanjung

Director of Sales & Marketing

Ingenia Holidays Byron Bay

Jenny Hill

Senior Revenue Manager

InterContinental Vienna Hotel

Jiye Seo

Revenue Manager at Grand InterContinental Seoul & InterContinental Seoul COEX

Invergarry Hotel

Nigel Robson

Owner

Istanaku Hotel & Guesthouse

Chrisvandi Maesel Tingehe

Hotel Manager

Jannah Hotels & Resorts

Ossama Charrouf

Corporate Director of Commercial and Development

Jasmine City Group

Wichuda Nuyongpak

Group Director of Sales and Marketing

JW Marriott Houston Downtown

Misty Obenauer

Director of Sales and Marketing

JYI Hospitality

Greg Posmantur

Chief Executive Officer and Managing Partner

Kata Group

Komson Ratchatapan

Group Director of eBusiness and Revenue

Katathani Collection

Nantida Atiset

Chief Marketing Officer

Kirimaya Golf Resort Spa

Auchara Nakphum

Revenue and Reservation Manager

Kloster Fischingen

Murat Baki

Hotel Director

Kronen Hotels

Chris Pedersen

Chief Executive Officer

Kuching Park Hotel

Patrick Lau

Director

Kupu Kupu Barong

Iluh Eka Fibriani

E-commerce & Sales Manager

L7 Gangnam

Jina Park

Revenue Manager

La Flora Group of hotels

Nutthaphon Puangkaew

Revenue Manager

La Hacienda Inn

Purvi Patel

General Manager/Owner

Lake Inari Mobile Cabins

Atte Ikkala

Owner

Lancaster Hotel

Filippo Bua

Owner

Lark Hotels

Nikola Jasprica

Vice President Revenue Management

Leven Manchester

Kris Doyle

General Manager

Ligula Hospitality Group

Fredrik Ternsjö

Head of Revenue Distribution and Systems

Ligula Hospitality Group

Fredrik Ternsjö

Head of Revenue Distribution and Systems

Limasan Villa Langkawi

Wan Fikrie

General Manager

Live! Casino & Hotel

Alfonso Rodriguez

Vice President of Revenue Analysis & Strategy

Lloyd’s Inn

Anita Dewi

E-commerce & Sales Executive

Long 'N Joy Samui

Maneerat Wiriyarat

Owner

Losehill House Hotel and Spa

Paul Roden

Owner

Lotte New York Palace

Derek Brewster

Area Director of Revenue Management

LyLo

Tim Alpe

Managing Director

Maison Mère

Clémentine Merle

Guest Relation Manager

Makkah Hotel and Towers

Alaa Beshir

Yield and E-commerce Manager

Mamori House

Lysha Kwanmuang

Co-founder

Mangia’s Resorts and Clubs

Nino Tropea

Director of Revenue

Marbella Lane Vacation Rentals

Willy Chang

Co-owner

Marc & Rose Hospitality

Jeff Young

VP of Revenue Management

Maritim Hotels

Roland Elter

Chief Operating Officer

Meininger Hotels

Malin Widmarc-Nilsson

Vice President Commerce

Meiser Hotels

Marlon Meiser

Chief Technology Officer

Mercan Properties

Marco Correia

Chief Information Officer

Mercure Hotel MOA Berlin

Katja Issig

Head of Convention & Events

Mercure Hotel MOA Berlin

Mariusz Siwkowski

Digital Manager

Mercure Roeselare

Damien Janssens

General Manager

Metro Hotels

Carlie Tait

Group Ecommerce & Distribution Manager

Metropolitan Hotels

Mohib Siddique

Revenue Manager

Minor Hotels

Shanaka Perera

Regional Director Digital, CRM, eCommerce, Loyalty and Distributions

Minor Hotels

Kannaphon Phienlumleart

Senior Director of Distribution

MOMA1890 Boutique Hotel

Maximilian Seidel

General Manager

Monte Carlo - Société des Bains de Mer

Benjamin Caprini

Revenue Manager

Monte Carlo - Société des Bains de Mer

Benjamin Caprini

Revenue Manager

Montfair Resort Farm

Leora Vincenti

Owner

Narai Hospitality Group

Sukanda Sumondis

Group Director of Revenue

Nena Apartments

Eric Girnt

Operations Manager

Neuchatel Polanco

Carlos Llewellyn

Sales & Revenue Director

Nobis Hospitality Group

Sebastian Arnshelm

Director of Sales and Revenue Management

Noble House Hotels & Resorts

Ian McClendon

General Manager

Nobu Hotel Los Cabos

Lourdes Ancona

Revenue Management Corporate Director

Novel Hotel

Akber Bana

Cluster Revenue Manager

Nutana Hotel Lombok

Made Adiyasa

Owner

Oakman Group

Pete Saunders

Sales & Revenue Manager

Oasis Hotel

Hector Sarmiento

Owner

Oasis Hotels & Resorts

Fernando Pereira

Chief Digital Officer

Olive House Apartments

Jacqueline Walter

Owner

Omah Angkul Angkul Villa

Ahoy F. Yaputra

Owner

ONYX Hospitality Group

Andres Abril

Director of Revenue

Opus 16

Britt Marie Grieg

Owner and Director of Sales

Opus XVI

Alexander Grieg

Owner / Managing Director

OREA Hotels & Resorts

Gorjan Lazarov

Chief Executive Officer

Ouklip Place Bed and Breakfast

Gloria Matshusa

Owner

Ovolo Hotels

Kanwarpreet Kanwar

Group Revenue & Distribution Director

Palacio Ramalhete

Nuno Araujo

Operations Manager

Palladium Hotel Group

Diego Fernandez Perez

Corporate Director of Revenue and Distribution

Palladium Hotel Group

Sergio Zertuche

Chief Sales and Marketing Officer

Paradise Resort Gold Coast

Rebecca Lane

Revenue Manager

Paramount Hospitality Management

Marco Manzie Jr.

Vice President of Business Development

Park Royal Hotel & Resorts

Claudia López Huesca

Corporate Marketing Manager

Park Royal Hotel & Resorts

Camilo Montaño

Director of Revenue Management

Parkhotel Adler

Daniel Bank

Reservierungsleiter

Paulinenhof

Christian Rex

General Manager

Picton Harbour Inn

Pimali Resort and Training Centre

Stéphanie Loup

Chairwoman and Co-Founder

Pluimpapaver Hotel & Glamping

Hans Vandenbroeck

Owner

Press Up Hospitality Group

Charline de Montessus

Head of Hotel Marketing

PunchPubs

Simon Lynch

Operations Manager

Quest Apartment Hotels

Adrian Turner

Chief Operating Officer

Quest Apartment Hotels

Mark Tierney

Chief Revenue & Distribution Officer

Qunci Villas

Qunci Villas

E-Business & Reservations Manager

Radisson Blu Dubai Waterfront

Melody Obias

Cluster Reservations Manager

Radisson Hotel Group

Gaby Maaswinkel-van den Bosch

Associate Director of Revenue Management

Raincity Property Group

Lucas Roth

Owner

RBH Hospitality Management

James Bradshaw

Director of Revenue Management

Resort Sv. Katerina

Jan Čepek

Director of Sales

Reunion Resort

Haley L. Hall

Director of Resort Operations

RIMC Hotels & Resorts Group

Henning Möhn

Head of Revenue

Robin Hood Inn & Suites

Sam Kirsch

General Manager

S Hotels and Resorts

Thom Dirkse

Director of Digital Marketing

Safir Hotels & Resorts

Galal Farag

Corporate Director of Revenue Management and Distribution

Six Senses Douro Valley

Dora Major

Revenue and Reservations Manager

Sofitel Legend The Grand Amsterdam

Chrystal Timmerman

Director of Revenue Management

Sofitel London St. James

Todd Debreceny

Hotel Manager

St George Lycabettus Lifestyle Hotel

Eva Polichroni

Revenue Manager

Staycity Aparthotels

Paula Mullaney

Commercial Director

Staypineapple Hotels

Rebecca McElroy McElroy

Director of Revenue Management

Steiner Residences

Kiki Shahabi

Manager

Sun Gardens Dubrovnik

Iva Svetac

Marketing & PR Manager

Sunridge Hotel

Dawn Ortega

General Manager

Sycuan Casino Resort

Justin Hulet

Director Of Enterprise Revenue Strategy

Tailormade Hotels

Alex Löw

Revenue Manager

Teardrop Hotels

Umayanga Gunarathna

Manager

Terrace Bay Hotel

Jarred Drown

Owner

TFE Hotels

Shahnaz Bakhshay

Global Sales Officer

TFE Hotels

Amanda Hoolihan

Director of Revenue

The Annex

Ryan Killeen

Co-Founder & CEO

The Arcade Hotel

Steve Croese

General Manager

The Birch Ridge

Dave McComb

Owner

The Blazing Donkey Hotel

Johnny Contance

General Manager

The Boathouse Apartments

Heather Gervasoni

Proprietors

The Cabins at Cloudcroft

Karl Campbell

Owner

The Capri Tiberio Palace

Mario Petraroli

Director of Sales & Marketing

The Club at Solaz

Gabriela Gamez

Revenue Manager

The Coo’s Guest House

Federica Mantovani

Owner

The Dylan Amsterdam

Robbert Van Rijsbergen

Director of Sales and Marketing

The Gate Cornwall

Jonny Watts

Owner

The George Street Hotel

Sanj Gidda

Director

The Grand, York

Lesley Phillips

Director of Revenue

The Ivy Hotel

Allison

Sales Manager

The Julius Prague

Julius Meinl VI

Chief Executive Officer

The Laundry Rooms

Matthew Opferkuch

Chief Executive Officer

The Little Guesthouse Salzburg

Constanze Gehmacher

Property Owner

The Mandolay Hotel

Matthew Milliken

Managing Director

The Neighborhood Hotel

Jonathan Gordon

Chief Executive Officer

The Neighborhood Hotel

Matthew Shanley

Director of Revenue Management and Operations

the President Hotel

Corné Serfontein

Deputy Commercial Manager

The Racquet Club Hotel

Sue Clement-Evans

General Manager

The Regent

Declan Fitzhenry

Managing Director

The Sebel Canberra Civic

Nicholas Hurley

Managing Director

The Woodmark Hotel

Michelle Li

Director of Revenue

The Zipper Hotel & Apartments

Otto Konstantin Lindner

Co-founder

Thwaites Hotel and Spas & Inns

Katharine Hurved

Group Revenue Manager

TIME Hotels

William Costley

Chief Operating Officer

Tiu Oasis

Zarkasi Muhamad

Manager

Town Hotel Wiesbaden

Matthias Gerber

Owner

Triple C Hotels & Resorts

Edward Kennedy

E-Commerce and Revenue Manager

Turtle Bay Resort

Robert Marusi

Chief Commercial Officer

Tusity

Anna Adamczyk

Head of Innovation

UDS

Genki Takahashi

DX Strategy Team Manager

Urban Rest

Cody Walker

Revenue Performance Director

Veritasus Consulting

Nicholas Hurley

Managing Director

Vesta Hospitality

Haitham Faris

Founder and CEO

Villa Italia

Antonio Ramirez

Property Manager

Virgin Hotels

Amrita Makkar

Regional Director of Revenue

Wapa di Ume

IGede Nusantara

Assistant Director of Sales

Wharf Hotels

June Ng

Director of Revenue

White Goose Hotel

Noura Ben Salah

General Manager

Whoo Bacalan

Alexandre Vanhoye

General Manager

Windermere House

Roger Oei

Vice President, Finance

Windward Management

Stephen Williams

Group Sales and Marketing Director

YOTEL

Ryan Dance

Global VP of Business Performance