HotelTechReport

HotelTechReport is the world’s leading online community and research platform that helps hotel owners and operators from the world's leading hotel companies find the best digital products to run and grow their businesses. HTR is a global brand whose client list spans more than 75% of the top hotel technology companies ranging from hyper-growth startups like OTA Insight and SiteMinder to Fortune 500 companies including: Google, Stripe and Oracle.

Case Studies

Showing 169 HotelTechReport Customer Success Stories

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14 West Boutique Hotel streamlines distribution and revenue with SiteMinder’s platform

456 Embarcadero Inn & Suites increase revenue and efficiency with RoomPriceGenie

How 4R Hotels achieved a 17x ROI through direct bookings with Asksuite

Eviivo helps transform this small-town inn from local secret to popular getaway

Aligned Corporate Residences runs four locations seamlessly with SiteMinder

Aligned Corporate Residences logo

Alpin Family increases RevPAR by 24% across its portfolio with Duetto

Alpin Family logo

Dynamic Pricing for Exclusive Comfort

Alpin Resort Sacher Seefeld logo

Alpin Resort Sacher Seefeld - Customer Case Study

Alpin Resort Sacher Seefeld logo

AMANO Hotels and SuitePad’s Stay Manager Boosting Guest Engagement, Sustainability, and Revenue

How AMANO Group Elevated Their Reputation Management with MARA

How Mobile Ordering by SABA Hospitality increased Amora Sydney’s Average Order Value by 35.4%

Amora Hotel Jamison Sydney logo

Aparthotel Adelboden Overhauled Its Entire Operations with Like Magic

Apart Hotel Adelboden logo

Art Deco Hotel Montana boosts RevPAR by 33.67% after onboarding Duetto

Artyzen Hospitality Group sees pricing (r)evolution

Attara Inn Senggigi enjoys charmed start to life as Little Hotelier helps deliver 94% occupancy

How Lighthouse’s AI Channel Manager optimised revenue management at B-aparthotels

Launching, advertising and growing a thriving boutique hotel with eviivo Suite™

Bali Mandira experiences a surge in bookings of up to 20%

How Best Western Coral Hills Increased Revenue and Drove 2x More Google Reviews with Canary

Best Western Plus Isidore Hotel thrives with Mews from day one

How Best Western Plus Truckee-Tahoe Transformed Guest Experience with Canary

How SuitePad Became a Fundamental Tool in Supporting Boscolo Hotels' Greener Vision

Boscolo Hôtels & SPAS Group logo

Streamlining Operations and Boosting Revenue at Boulevard Batumi Hotel & Bellevue Residence

Boulevard Batumi Hotel & Bellevue Residence logo

Brewhalla achieves 70% direct bookings with RoomRaccoon

Brewhalla logo

Brittain Resorts & Hotels Leans in on AI as Part of its Business Intelligence Solution

Brittain Resorts & Hotels logo

Camino Real Hoteles and the evolution of their reservations center with Asksuite cutting-edge technology for exceptional service

Camino Real Hoteles logo

Canadian Niagara Hotels' Streamlines Accounting with Hotel Investor Apps

Canadian Niagara Hotels Inc logo

Mews helps Capsule Hotel Switzerland make a big impact with small spaces

Capsule Hotel Switzerland logo

Capsule Services - Customer Case Study

Castaway Boutique Resort wipes out manual work and boosts occupancy with Little Hotelier

Castaway Boutique Resort logo

Choctaw Casinos & Resorts and Duetto a decade of collaboration and revenue growth

Choctaw Casinos & Resorts logo

How Clarion Hotel Sign achieved a +381% increase in upsell revenue with Oaky’s Front Desk Upselling

Historic Boston B&B evokes the past – and welcomes the future of bookings with eviivo Suite™

Coromandel Shelly Beach sees record year with RoomPriceGenie

Coromandel Shelly Beach TOP 10 Holiday Park logo

Corporate Living Accommodation simplifies operations and enhances the guest experience with SiteMinder

Detailing a Decade of Digital Adoption at Crescent Hotels & Resorts

Crescent Hotels & Resorts logo

Cru Hotel - Customer Case Study

Cru Hotel logo

Derwent House enjoys newfound efficiency thanks to Little Hotelier

Derwent House logo

Devonfield Inn's experience with ThinkReservations

OPERATIONS Transforming Hospitality at Doolin Inn with Cloudbeds

Mexican resort adopts data-driven revenue strategy with Duetto

Duetto logo

How Hôtel l’Élysée Val d’Europe tripled direct bookings in 2024 with HiJiffy’s widget campaigns

Élysée Val d’Europe logo

MICE technology transforms Empire Riverside’s revenue management strategy

Inside Fettehenne Hotels’ journey to operational excellence with Mews

Fettehenne Hotels logo

How Florin Apart Hotel Boosted Efficiency and Guest Satisfaction with SabeeApp

Enhancing Guest Experience with Crave Tablets at Foxhills Club & Resort

Galgorm Resort drives direct bookings with asksuite’s AI solution

Galgorm Resort and Spa logo

Gleesons reduce no-shows with automated payments

Gleesons Roscommon logo

Great Wolf Lodge maximizes efficiency amid strategy change

Great Wolf Lodge logo

Grupo Premium tackles the challenge of portfolio optimisation with SiteMinder

Haka House opens an exciting new chapter of tech-driven hospitality with Mews

Haka House logo

Halbersbacher Hospitality Group - Customer Case Study

How Hammamhane Runs Smoothly with SabeeApp

Hammamhane logo

Hansen & Dale Resorts increase monthly RevPAR by 15% with RoomPriceGenie

Hansen & Dale Resorts logo

The Switch to Hotellistat's New Version

Haus im Tal logo

Hey Lou HOTELS elevates market share across its portfolio with Duetto’s innovative solutions

Hey Lou logo

Hey Lou leaps into the future with Mews

Hey Lou logo

How Hiisi Homes & Hotels enhance the guest experience through accurate guest data

Hiisi Homes & Hotels logo

How the Holiday Inn Express Yerevan uses Rate Insight and Lighthouse Business Intelligence to Enhance Revenue Management and Stay Competitive

Holiday Inn Express Yerevan logo

Hotansa and Paraty Tech Elevate the Direct Channel to Second in Sales Rankings

How Hotel 1620 Plymouth Harbor Streamlined Operations and Increased Revenue with Canary

Hotel Casa Dorada Los Cabos, Resort & Spa drives revenue growth by partnering with Duetto

Hotel Daniya Denia’s path to year-round profitability

Hotel Daniya Denia logo

Deutsches Haus saves three hours of work every day with SiteMinder

SiteMinder and 3RPMS transform everyday operations at Hotel Hirsch 1783

Hotel Madeira - Customer Case Study

How Hotel MONOPOL Luzern Achieved Response Rates of up to 88% with MARA

Hotel Palau Fugit maximises productivity and sales with SiteMinder

Hotel Patagonia Sur goes from pen and paper to 100% digital with Mews

Hotel Patagonia Sur logo

How Hotel Patagonia Sur increased room rates by 5% and saved 7 hours weekly with RoomPriceGenie

Hotel Patagonia Sur logo

Hotel Relais de la Côte d'Or modernizes with Mews

Hotel Relais de la Côte d'Or logo

Ronda Valley Hotel increases revenue by 15% and saves 5 hours per week with RoomPriceGenie

Hotel Ronda Valley logo

Hotel Sacher achieves a 96% automation rate with HiJiffy, freeing up staff to provide guests with unforgettable service

Hotel Sóller uses Cloudbeds to simplify operations and elevate guest satisfaction

Hotel Turin Barcelona - Customer Case Study

Hotel Vermont a new, dynamic revenue strategy

Hotel Vermont logo

How to Increase Revenue and Boost CRM as a Boutique Hotel

Hotel Villa Honegg logo

HP Hospitality's Success with Cloudbeds Streamlining Operations and Driving Direct Bookings

Little Hotelier safeguards Hubs Hostel Yogyakarta’s successful start

Hubs Hostel Yogyakarta logo

How Iberostar Hotels & Resorts integrated ancillary sales into the pre-arrival stage with Oaky

Iberostar Hotels & Resorts logo

Inspiring Returns and Lasting Impressions at Abode Hotels

How Ingenia Holidays Byron Bay saves 5+ hours a week with RoomPriceGenie

Ingenia Holidays Byron Bay logo

Beyond a Stay Creating Memorable Guest Experiences with ThinkReservations

Inn on Main logo

UAE portfolio achieves 22% RevPAR increase with Duetto

Jannah Hotels & Resorts logo

How JUFA Hotels Transitioned to AI-Driven Reputation Management with MARA

Launching, developing and scaling a vacation rental management company with eviivo Suite™

Kata Group’s journey to dynamic pricing with Duetto

Kata Group logo

How Kronen Hotels manages guest communications across properties using personalisation

Kronen Hotels logo

L’Sirene Boutique Resort is riding the waves of success with Little Hotelier

L’Sirene Boutique Resort logo

L7 Gangnam sees significant results with Duetto

How La Butte uses WhatsApp campaigns to prepare for guests' arrival and boost additional sales

Cloudbeds empowers La Palmilla’s contactless vision and elevates its group and event stays

How Leonardo Crystal Cove Hotel & Spa uses Duve as their window to guests

How Leonardo Hotels Enhanced Guest Experience and Operational Efficiency with Duve

Leonardo Hotels logo

How Leonardo Hotels Cluster East Streamlined their Review Management and Saved Time with MARA

Ligula Hospitality Group operates at scale with Mews Multi-Property

Ligula Hospitality Group logo

Limasan Villa Langkawi elevates guest experience and boosts revenue with Little Hotelier

Limasan Villa Langkawi logo

A Unique Training Experience at Living Hotels

Long N Joy serviced apartment boosts short and long term bookings with Little Hotelier

Lub d achieves an impressive 7.9x ROI with HiJiffy, increasing direct bookings and guest engagement

Lub d logo

LyLo perfects guest experiences and drives innovation with Mews

LyLo logo

Little Hotelier delivers successful start to Mamori House at Koh Larn

Mamori House logo

Data Visualization Powers Mandarin Oriental’s Business Intelligence Strategy

Mandarin Oriental logo

Mangia’s Resorts and Clubs consistently exceeds revenue goals with Duetto

How Mansion at Noble Lane Increased Upsell Revenue by 20% and Streamlined Operations with ThinkReservations

How Maritim is Revolutionizing Hospitality with Innovative Technology

Maritim Hotels logo

How McDreams Hotels Achieved 70% Time Savings in Reputation Management with AI

McDreams logo

Focus on Efficiencies Through Back Office Software Keeps MCR Hotels Ahead

MCR Hotels logo

Meiser Hotels uses Mews to power and innovate their 6th-generation business

Meiser Hotels logo

How Metropolitan Hotels Doubled Revenue with RateGain

How MM:NT Berlin Lab Mastered Hospitality Efficiency

MM:NT Berlin Lab logo

How the Boutique Hotel found its perfect RMS

MOMA1890 Boutique Hotel logo

This family-run green resort modernizes its operations and grows direct sales by 20% with eviivo

Montfair Resort Farm logo

Mutiara Carita achieves major direct bookings surge thanks to SiteMinder

How Nena Apartments Boosted Productivity and Improved Guest Ratings Using MARA

Neuchatel Polanco from underselling at $150-$180 per night to charging $250+

Neuchatel Polanco logo

Crave Tablets Drive Operational Excellence and Guest Satisfaction at Nobu Hotel Los Cabos

Nobu Hotel Los Cabos logo

How Nook Society uses technology in wellness tourism to cater to the modern traveller

NUVO Suites Enhances its Guest Experience with roomMaster PMS

How Clarion Hotel Sign achieved a +381% increase in upsell revenue with Oaky’s Front Desk Upselling

Oaky logo

Turning Guest Engagement into Unprecedented Revenue Gains

OTH Hotels & Resorts logo

How Duve and Igloohome join forces to streamline check-ins and guest experiences for OYO

OYO logo

How Pamarah Lodge Understood Guest Experience Better and Achieved an NPS of 91 with GuestRevu

AI-Powered Messaging Helps Paradise Resort Achieve 12% More Direct Bookings & 82% WhatsApp Engagement

Paradise Resort Gold Coast logo

Paulinenhof becomes a powerhouse of modern hospitality with Mews

Paulinenhof logo

How RoomPriceGenie empowers Raincity Property Group to successfully manage properties remotely

Rainmaker Hospitality's Leap to HIA's Cloud-based Solution

Remington Turns to Back Office Software to Fill Labor Gaps

Remington Hospitality logo

Housekeeping Automation at REVO Munich

Duetto drives revenue growth and operational efficiency for RIMC Hotels & Resorts Group

How SABA Hospitality’s Digital Compendium & Mobile Ordering Solution Reduced ‘Royal on the Park Hotel & Suites’ Expenses by Over 90%

Safir Hotels & Resorts' Success with RateGain Solutions

Safir Hotels & Resorts logo

Little Hotelier solves operational challenges and increases occupancy at Sea Breeze Candidasa

Sea Breeze Candidasa logo

How Silken Hotels Leveraged Machine Learning to Boost Direct Bookings & ADR

Silken Hotels logo

Slapen in de Molen achieve zero overbookings with RoomRaccoon's synchronized distribution

Slapen in de Molen logo

How Duve helped increase guest satisfaction scores at Sofitel London St James

Sofitel London St. James logo

St George Lycabettus Lifestyle Hotel transforms its revenue strategy

St George Lycabettus Lifestyle Hotel logo

Digital Innovation Meets Human Touch Stay Kooook's Path to Operational Excellence

Stay Kooook logo

How Stay KooooK Improved Response Quality and Gained More Time for Guests with MARA

Stay Kooook logo

How STAYERY Increased Their Response Rate to Over 90% with MARA

Stayery logo

Steiner Residences' journey to optimized pricing with RoomPriceGenie

Steiner Residences logo

The Sunlight Group boosts direct bookings & smarter, data-driven decisions with Cloudbeds

Sunridge Hotel Group uses Event Temple to empower their sales teams and streamline their group sales and events processes

How Surfside Hotel and Suites Increased Guest and Staff Satisfaction Through Canary’s Guest Management System

Cloudbeds’ flexibility helps multip-prop group Sweet Accommodations enhance its guest experience

Sweet Accommodations logo

Sydney Lodges Enhancing Guest Experience & Efficiency with Goki

Sydney Lodges logo

The Acoma House Optimizing operations & maximizing revenue with Cloudbeds and Atomize

The annex redefines boutique hotel stays with Mews

The Annex logo

The Bull Auberge saves £1,000 monthly on OTA commissions with RoomRaccoon

The Bull Auberge logo

RoomPriceGenie helps The Cabins at Cloudcroft achieve hands-off pricing management

The Cabins at Cloudcroft logo

Mexican resort adopts data-driven revenue strategy with Duetto

The Club at Solaz logo

How THE FLAG Zürich Boosted Its Review Score by 4% Using MARA

How the President Hotel uses Rate Insight and Market Insight to be more strategic and competitive

the President Hotel logo

The Regent sets a new standard for tech-powered aparthotels using Mews

The Sebel Canberra Civic increases revenue by $306k

How Zipper Hotel runs with 80% fewer staff using Like Magic

TheNew Group - Customer Case Study

One decision that changed how TIME Hotels operate—every day and night

TIME Hotels logo

Cloudbeds helps multiprop group TTM Hospitality run a seamless and ‘contactless’ operation

TTM Hospitality logo

Ultima Guest House optimises efficiency and boosts bookings up to 50% thanks to Little Hotelier

Sunshine Coast hotel boosts revenue by $210k with Duetto’s tech stack

Vila Origens saves 2 hours a day with RoomRaccoon

Wandery's Path to Automation and 5-Star Guest Satisfaction

SiteMinder fuels online booking growth and operational peace of mind for Wapa di Ume

Simplifying Operations, Wawowow Tomohon Finds Its Rhythm with Little Hotelier

Cloudbeds’ ease of use and pricing intelligence help optimize White Goose Hotel’s operations and revenue

How XO Hotels Amsterdam efficiently manages distribution, pricing and availability to avoid overbookings with Channel Manager

York Harbor Inn's improved guest communications with ThinkReservations

How Zion Ponderosa Increased Upsell Revenue by 24% and Optimized Operations with ThinkReservations

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