Case Study: Whitestone achieves faster client communication and 160+ hours saved with Hiver

Whitestone saves 160+ hours with Hiver

Whitestone, a creative agency, faced challenges with fragmented communication across individual email inboxes and Slack threads as they grew. This led to limited visibility, manual coordination, and duplicate responses. To address these inefficiencies, they turned to the vendor Hiver for a centralized communication solution.

Hiver implemented shared inboxes, automations, and email templates to streamline workflows. This solution resulted in significant improvements for Whitestone, including triggering over 2,000 automations, saving more than 160 hours of work, achieving 40% faster response times, and reducing duplicate emails by 50%.

Whitestone