Case Study: Get It Made achieves 250% efficiency boost with Hiver

Get It Made boosts efficiency by 250% with Hiver

Get It Made, a manufacturing-as-a-service company, struggled with chaotic email management as their team grew. Working from a single Gmail account led to missed messages and inefficiency. They needed a solution to streamline workflow and improve customer service, leading them to evaluate several options including Hiver.

Get It Made implemented Hiver's shared inbox solution, which works natively within Gmail. This allowed for organized email assignment, the use of templates for quick replies, and better tracking of project details. As a result, the team achieved a 250% increase in efficiency, a 25% improvement in response times, and significantly better remote collaboration.

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