Case Study: CGX Systems saves $2,500 a month with Hiver

CGX Systems saves $2,500 every month with Hiver

CGX Systems, a healthcare company specializing in wireless EEG systems, faced challenges managing growing sales inquiries through Gmail. Their process became chaotic, leading to missed emails, duplicate responses, and a lack of visibility for President Ira Friedman. They sought a solution to centralize and assign emails within Gmail, having tried Copper CRM without success.

Implementing Hiver’s shared inboxes allowed CGX Systems to streamline sales communication entirely within Gmail. The team centralized inquiries, assigned emails, and used features like Notes for collaboration. This provided full visibility and eliminated missed or duplicate emails, saving an estimated 10 hours per month. With each hour valued at $250, Hiver helps CGX Systems achieve monthly savings of $2,500.

CGX Systems