HiringBranch
9 Case Studies
A HiringBranch Case Study
ATI Business Group, a business process outsourcing company, faced a significant hiring challenge with a lengthy, inefficient process that relied on CV screening and often resulted in poor-quality candidates. Their six-person recruitment team struggled to find agents with the necessary communication and customer focus skills, leading to an inefficient interview-to-hire ratio of 6:1. To address this, they turned to HiringBranch and its conversational assessment platform.
By implementing HiringBranch's solution, which used AI-powered conversational assessments to evaluate soft skills and language proficiency, ATI dramatically improved their hiring. The results included a 50% reduction in time-to-hire, from 54 days down to 23 days, and the interview-to-hire ratio was cut in half to 3:1. This increased efficiency and the significantly higher quality of new hires led to greater client satisfaction and expanded contracts.