Case Study: JLL boosts internal mobility and employee retention with HiredScore

The New Age of Internal Mobility: How JLL Uses AI to Find New Jobs for Employees to Build a More Resilient Workforce

JLL, a global real estate company with more than 100,000 employees, wanted to improve internal mobility and make it easier for employees to discover new roles before looking externally. The company partnered with HiredScore, using its Employee Career Guide and Fetch AI capabilities within Workday to address the challenge of helping employees find the right internal opportunity at the right time.

HiredScore helped JLL proactively surface tailored job recommendations to qualified employees directly through Outlook, improving awareness, timing, and employee experience. In the first three months, JLL saw a 30% increase in internal application volumes, an 11% applicant conversion rate, a 2x click-through rate on recommendations, and internal applicants who were about 2x better quality than external candidates, with internal conversion rates about 5x higher than external.

JLL

Jane Curran

Global Head of Talent Acquisition