Case Study: Domino’s Pizza achieves faster hiring and a better candidate experience with HiredScore

How Domino’s Innovated With AI to Provide a Top Candidate Experience with Dramatically Reduced Manager & TA Effort

Domino’s Pizza, the global restaurant and hospitality brand with more than 18,300 stores across 90+ international markets, faced major staffing volatility during COVID-19 as demand for contactless delivery surged and hiring teams were stretched thin. To keep up with thousands of new roles while protecting candidate experience, Domino’s worked with HiredScore and its AI-powered hiring efficiency layer.

HiredScore implemented Smart Alerts, automated AI-driven emails that instantly nudged hiring teams to prioritize qualified candidates, reduce unstatused applicants, and improve response times. The solution delivered overnight gains, including a 33% increase in quality candidates automatically sourced and applied, a 3x improvement in candidate statusing and data quality, and a 16% conversion rate from smart alert opens to actions across 3,655 team members.

Domino’s Pizza

Nick Katsefaras

Manager