Case Study: iRhythm Technologies achieves 340% ROI and improved seller performance with Highspot

iRhythm Technologies - Customer Case Study

iRhythm, a 400‑employee leader in digital healthcare, faced a fragmented content ecosystem: sellers struggled to find materials, often creating off‑brand assets, while marketing lacked analytics and sales enablement processes were inconsistent—leading to uneven execution and missed opportunities.

After a month‑long vendor evaluation iRhythm implemented Highspot for its strong search, mobile access, content remixing and analytics. The platform centralized searchable content, improved training and onboarding, gave marketing clear performance insights, and correlated Highspot use with better rep performance—delivering an estimated 340% ROI in year one and 391% in year two.

iRhythm Technologies

Carrie Berg

Senior Director, Commercial Operations