Case Study: SkinCeuticals accelerates onboarding by 25% with Highspot

How SkinCeuticals Accelerated the Sales Cycle by 15%

SkinCeuticals worked to better educate and empower its sales team, tackling challenges around onboarding new sellers, delivering ongoing training, and keeping product-launch messaging consistent as the organization grew. Using Highspot’s training, coaching, and centralized enablement capabilities, the team gained an accessible way to provide essential resources and update content more quickly as initiatives changed.

Highspot helped SkinCeuticals scale training and coaching for both new hires and existing reps, improving consistency across the sales team and speeding up onboarding. The company reduced onboarding time by 25% and moved to a 30-day online journey that got reps ramped up sooner, while Highspot analytics also gave the team insight into program effectiveness and rep adoption.

Skinceuticals

Tracy Roach

Head of Education and Training