Case Study: RingCentral accelerates revenue growth with Highspot

How RingCentral Influences Over $1M

RingCentral, a rapidly growing business communications company, needed to revamp sales enablement to keep pace with 35% to 37% year-over-year growth. The company turned to Highspot, using it as a central “mission control” for content, answers, and customer insights so sellers could better understand buyer needs and target pain points.

Highspot helped RingCentral make decisions based on real data instead of “scientific wild guesses,” improving alignment across sales and marketing. The results included maintaining year-over-year growth, reducing seller attrition to 20%, cutting new-hire ramp time by 30 days, and centralizing more than 30,000 pieces of content in Highspot, with 31,000 pitches sent through the platform.

RingCentral

Sheevaun Thatcher

VP of Global Digital Learning and Enablement