Case Study: Ncontracts boosts rep engagement and productivity with Highspot

How Ncontracts Improved Buyer Engagement by 16%

Ncontracts faced the challenge of making sales enablement more actionable across training, coaching, and content use, while also improving collaboration and visibility into rep performance. Using Highspot, Ncontracts needed a unified way to equip sellers throughout the sales process and turn enablement into measurable behavior changes.

Highspot implemented a centralized enablement approach with Training and Coaching, Sales Plays, Digital Rooms, analytics, and Salesforce integrations to connect learning, action, and performance insights. This helped Ncontracts build stronger coaching conversations and a more collaborative “war room” culture, improving rep engagement in enablement programs by 48% and reaching a 91% recurring usage rate.

Ncontracts

Jonathan Easterling

Senior Sales Enablement Trainer