Case Study: Glassdoor achieves 87% recurring platform usage with Highspot

How Glassdoor Achieved Recurring Usage of 87%

Glassdoor needed a simpler, more streamlined experience for its sales and customer success teams, especially in a highly virtual and asynchronous work environment. To support that goal, Glassdoor switched to Highspot and used the platform as a single source of truth for accurate, pre-approved content and enablement resources.

With Highspot, Glassdoor organized approved materials, used SmartPages and Sales Plays to guide reps, and improved content governance by archiving outdated assets. The results included 88% content findability, 50% Play adoption, and an 87% recurring usage rate, helping Glassdoor create a more self-service, knowledge-sharing culture.

Glassdoor

Julie Wolfe

Director of Global Revenue Enablement