Case Study: Donnelley Financial Solutions increases learning engagement by 14% with Highspot

How DFIN Increased Learning Engagement by 14%

Donnelley Financial Solutions (DFIN), a financial regulatory and compliance software provider, needed a better way to onboard and train its large, distributed sales team. Its manual process made education time-consuming and hard to measure, and DFIN turned to Highspot’s sales content, training, and coaching platform to centralize learning and improve visibility.

With Highspot, DFIN moved onboarding and other training into one online platform, added existing materials and demos, and scaled new programs like quote-to-cash training. The result was a 14% increase in active learners, 84% recurring usage, and 90% content findability, helping reps engage more effectively and act faster with customer-facing content.

Donnelley Financial Solutions

Kelly Mullins

Director of Sales Enablement