Case Study: Coursera boosts active learning rates with Highspot

How Coursera Achieved an Active Learning Rate of 94%

Coursera was looking for a stronger enablement platform as it transitioned away from Lessonly and aimed to improve training, onboarding, and active learning across its field teams. The Coursera enablement team turned to Highspot to create a more unified, self-serve learning experience with structured guidance for reps.

Highspot’s natively built training platform helped Coursera connect content, Lessons, Courses, and Sales Plays into one end-to-end enablement program. By organizing training around Highspot’s “know, say, show, do” framework, Coursera created a more deliberate go-to-market motion and improved adoption, with 92% of reps using Sales Plays and 81% regularly using Highspot.

Coursera

Dustin Day

Senior Global Manager of Sales Enablement