Case Study: Spot Inc. reduces turnover and boosts sales performance with HighMatch

Spot Inc reduces turnover by 47% with HighMatch

Spot Inc., a national logistics leader, faced high and costly turnover in its customer and carrier sales roles. Resumes provided limited predictive insight for their many recent graduate hires, leading to inconsistent decisions. To address this, Spot Inc. partnered with vendor HighMatch to find a more reliable way to identify candidates with the right traits for success.

HighMatch implemented a personalized assessment strategy, building a tailored evaluation that measured key predictive traits like resilience and quantitative reasoning. This data-driven approach provided objective signals for hiring. As a result, Spot Inc. achieved a 47% decrease in sales turnover and made hires that were three times more likely to hit their performance targets, significantly improving retention and revenue.

Spot Inc