Case Study: a leading software company cuts turnover by half with HighMatch

Leading Software Company cuts turnover by 60% with HighMatch

A leading software company was struggling with high turnover and inconsistent performance among its account managers, which disrupted client relationships. To address this, they partnered with the vendor HighMatch to find a reliable way to identify candidates who would stay longer and succeed.

HighMatch implemented its solution by first benchmarking top performers to identify key behaviors, then building a tailored assessment for the account manager role. After deploying these predictive hiring signals, the software company saw significant measurable improvements with HighMatch, including a 60% lower turnover rate among candidates identified as Preferred, who were also 32% more likely to be promoted and 20% more likely to be retained.