Case Study: Family Resources achieves better-fit hires and more thorough interviews with HighMatch

Family Resources Selects the Right Candidates with HighMatch

Family Resources, a non-profit focused on turnover reduction, had difficulty getting to know candidates before hiring and wanted more insight beyond traditional interviews. To improve decision-making, the team added HighMatch to the hiring process and used its assessments to better understand candidates’ strengths, weaknesses, workstyles, and problem-solving abilities.

HighMatch implemented custom assessments for each role and provided interview guides tailored to each candidate and position. Family Resources found the reports highly accurate, and the new process led to more thorough interviews, better-fit hires, and happier, more productive employees. HighMatch became a critical part of hiring, helping managers tailor onboarding and build rapport more quickly.

Family Resources

Cruz Melendez

Chief HR Officer