Case Study: DaVita reduces turnover and saves $413K with HighMatch

DaVita cuts turnover and saves $413K with HighMatch

DaVita, a national healthcare provider, faced a significant challenge with high turnover among its patient care technicians. Their existing hiring assessment failed to differentiate between strong candidates and risky hires, leading to staffing gaps and constant backfilling. This created disruptions in patient care and increased recruitment costs.

To address this, HighMatch implemented a redesigned hiring process that included targeted prescreeners, a realistic job preview, and role-specific cognitive and personality measures. This solution allowed DaVita to identify "Preferred" candidates who were better prepared for the role's demands. As a result, DaVita saw a 14% increase in retention and achieved $413K in annual savings, demonstrating the clear impact of the HighMatch approach.

DaVita