Case Study: Fortune 50 Telecom Company achieves $5.8M in annual savings by reducing turnover with HighMatch

Fortune 50 Telecom Company - Customer Case Study

The Fortune 50 Telecom Company was hiring hundreds of service technicians across multiple regions, but 45.6% of new hires were leaving within the first few months. This high early turnover was disrupting operations, increasing recruiting and training costs, and leaving the team without predictive data to identify long-term fit. HighMatch helped address this challenge with its hiring and assessment approach.

HighMatch worked with the talent acquisition team to benchmark successful employees, build a predictive assessment profile tied to retention, and validate the model through a 12-month study. The result was a 48.1% reduction in turnover, faster and more confident hiring decisions, and $5.8M in annual savings.