Case Study: Reckon achieves stronger community engagement and SEO growth with Higher Logic

How Reckon Limited Secured a Better Future for Its Members

Reckon Limited needed to quickly replace its community software provider after receiving only four weeks’ notice, while also preserving seven years of content, data, and users. The company chose Higher Logic Vanilla from Higher Logic to keep its community running and support future growth for its members.

Higher Logic’s Success Team guided Reckon through a smooth migration with a content checklist and launch support, helping the community go live with minimal disruption. The results included a 7% increase in Google SEO traffic, 1,200% growth in product-category discussions over three months, and a 75% active-user migration for a mobile app transition; Reckon’s community now has 24,000 registered members and continues to grow.

Reckon

Rav Singh

Community Manager