Case Study: Australian College of Mental Health Nurses achieves a more connected, engaged member community with Higher Logic

How Higher Logic Thrive Helped ACMHN Overcome Member Disconnection and Inefficiency

The Australian College of Mental Health Nurses (ACMHN) was facing fragmented communication, low member engagement, and inefficient tools that made it harder to support its membership goals. To address these challenges, ACMHN worked with Higher Logic and implemented Higher Logic Thrive as a central community and communication platform.

Higher Logic helped ACMHN streamline administration through automation and personalization, improve integration with existing processes, and create a more connected member experience. The results included better engagement, stronger support for retention and renewals, and improved cost efficiency, with the Higher Logic Community Portal becoming the second most viewed page on ACMHN’s website and a key first touchpoint for members.

Australian College of Mental Health Nurses

Jackson Borham

Marketing and Communications Officer