Case Study: Renal Society of Australasia (RSA) achieves stronger member engagement with Higher Logic

A Great Platform + Expert Support = Increased Member Engagement for RSA

Renal Society of Australasia (RSA) faced a disjointed member experience and limited engagement, with members unable to easily connect outside of in-person events across a large geographic area. RSA turned to Higher Logic and its Higher Logic Thrive Platform Plus to create a better way for members to interact and share resources.

Higher Logic implemented the Thrive platform and provided launch and ongoing services support, helping RSA get up and running quickly. The result was strong member engagement, with members posting every day and connecting from anywhere, while RSA also used Higher Logic’s platform for communications and marketing; the organization said the added expertise felt like extra staff for its small team.

Renal Society of Australasia (RSA)

Lucy Scorer

Manager of Membership and Governance