Case Study: City of Hope boosts donations and web performance with HGS Digital's AWS cloud solution

Leveraging Amazon Web Services (AWS) to Support a Multi-Hospital Site Infrastructure

City of Hope, a world leader in cancer research and treatment, faced significant website challenges including frequent outages, a difficult-to-navigate site, and poor content management. These issues negatively impacted user experience and key operational goals. To overcome this, they partnered with HGS Digital for a strategic solution involving WebCenter Sites implementation and cloud consulting.

HGS Digital designed and implemented a new WebCenter Sites content management system and migrated the entire infrastructure to Amazon Web Services (AWS) EC2 cloud instances. This solution provided 24/7 monitoring and managed services, guaranteeing 99.999% site availability. The results were substantial, including a 23% increase in donations, a 183% increase in intention to donate, and a 10% rise in web traffic. HGS Digital successfully freed up the client's IT resources and reduced the total cost of ownership.

City of Hope