Case Study: Fermax Electrónica cuts manual production costs by 70% with Helpjuice

Fermax Electrónica slashes manual costs by 70% with Helpjuice

Fermax Electrónica, a global leader in intercom and access control systems, faced a major logistical and financial challenge in producing and translating technical manuals for 85 countries. The high costs and time-consuming processes for manual layout and multilingual coordination were spiraling. To address this, they turned to the knowledge base platform Helpjuice.

By implementing Helpjuice, Fermax utilized its snippet feature for content reuse and its AI-powered translation tools. This solution streamlined their entire documentation workflow. The results were significant, including a calculated reduction in layout and translation costs of up to 70%, faster delivery of manuals, and improved global accessibility for installers and end users. Helpjuice provided a strategic advantage, transforming their manual production from a cost center into a cost-saving engine.

Fermax Electrónica