Case Study: Watson Burton LLP secures client data and prevents USB data leaks with HEAT Software Device Control

Watson Burton LLP Secures Client Data with HEAT Software

Watson Burton LLP, a long‑established and fast‑growing law firm with offices in Newcastle, Leeds and London, faced increasing risk from removable media across 350 desktops at three sites. Because USB ports were required for essential peripherals (digital dictation) and client confidentiality is strictly enforced, the firm needed a centralized, policy‑based way to block data exfiltration and prevent malware without simply disabling ports.

Working with BII Compliance, Watson Burton deployed HEAT Software’s Device Control (part of HEAT EMSS) to enforce granular endpoint policies from a single console—restricting or allowing specific ports and devices, ensuring removable‑media encryption, preventing malware introduction, and providing visibility and forensics. The solution enabled time‑limited exceptions for approved devices, stopped unauthorized copying and app execution from USBs, flagged persistent attempts for investigation, and gave IT the confidence that confidential data is protected.

Watson Burton

Gary Collinson

System and Security Analyst