Case Study: The Salvation Army achieves data integrity protection and centralized USB control with Heat Software

The Salvation Army Protects the Integrity of Data and Global Brand

The Salvation Army in the UK, a major social-care provider with about 7,000 employees and a centrally managed IT estate of roughly 2,000 endpoints, needed to protect sensitive data as it migrated from NT4 to Windows XP. The organization’s dispersed workforce relied on plug‑and‑play USB devices, creating a significant risk of data leakage; the incumbent endpoint product could block USB ports but lacked the auditing and reporting visibility the IT team required.

They deployed Lumension Device Control, a whitelist-based endpoint solution that enforces granular, user- and device-specific policies (including time rules), integrates with System Management Server for easy rollout, and records detailed audit trails. The tool lets the Salvation Army permit encrypted USBs while blocking personal devices, has been piloted at headquarters with an eventual plan to protect all 2,000 endpoints, and delivered the visibility and compliance reporting the IT team needed.

The Salvation Army

Martyn Croft

Head of Corporate Systems