Case Study: SAFE Credit Union achieves automated, centralized patch management and reduced IT workload with Heat Software (PatchLink Update)

SAFE Credit Union - Customer Case Study

SAFE Credit Union, a Sacramento-based financial institution founded in 1940 with more than $1.2 billion in assets, 117,000 members and 15 branches, was manually managing patching for roughly 450 desktops across its network. Auditors began requiring detailed patch-status reports and the credit union needed a centralized, cross-platform solution to replace a labor-intensive process handled by two full-time staffers.

SAFE deployed PatchLink Update in 2004, implemented it quickly with no business disruption, and consolidated patch management into a web-based console. As a result one administrator now manages deployments, patch cycles complete in two weeks or less, auditors receive comprehensive reports, IT staff are freed to focus on core projects, and the organization benefits from improved security, cross-platform support and lower operating costs.

SAFE Credit Union

Marc Buzard

Network Services Manager