Case Study: MidMichigan Health achieves zero malware incidents and streamlined HIPAA compliance with HEAT Software's Endpoint Management & Security Suite (HEAT EMSS)

HEAT Software Fights Off Security Threats While Improving Performance

MidMichigan Health is a nonprofit health system in Midland, Michigan, serving 14 counties with over 6,000 staff and more than 5,000 endpoints. Facing strict HIPAA requirements and a rising tide of targeted and broad malware attacks, its 13-person IT desktop team struggled with manual patching and slow remediation processes that disrupted clinicians’ work and increased compliance risk.

MidMichigan implemented HEAT Endpoint Management & Security Suite (HEAT EMSS) to consolidate management into a single console and automate patching, application control, and antivirus tasks. The suite improved endpoint performance, reduced malware incidents from several per week to zero, simplified audits and compliance reporting, cut time spent on incident response, and allowed the small IT team to manage security more proactively.

MidMichigan Health

Jim Czyzewski

Clinical Desktop Support Supervisor