Case Study: Northwestern University achieves automated cross-platform asset management and major time savings with HEAT Software

HEAT LANrev Provides Valuable Computer Asset Management at Northwestern

Northwestern University’s School of Education and Social Policy (SESP) supports about 700 students and 23 faculty across roughly 600 computers (≈400 Macs and 200 PCs). The SESP IT team faced a cross‑platform asset‑management challenge: no single, efficient way to inventory devices, provision new machines, or deploy and track software updates across Mac and PC environments.

They implemented HEAT LANrev, a unified endpoint management console that automates inventory, imaging, and patch management across platforms (including in‑use Mac disk imaging and exportable asset reports). The result: routine maintenance tasks were faster or consolidated (one person doing work formerly done by two or three), support calls dropped, all devices stay up to date with patches, and the school realized operational and cost savings without adding IT headcount.

Northwestern University

Ryan Nix

Senior IT Consultant