Case Study: Federal Home Loan Bank of Boston achieves automated, lightweight patching and remediation with Heat Software

Federal Home Loan Bank of Boston - Customer Case Study

Federal Home Loan Bank of Boston, a $40B cooperative serving more than 440 New England financial institutions, manages over 600 endpoints including 200+ servers. The bank’s small IT team struggled with bulky, bandwidth‑heavy patch and remediation tools that required significant configuration and manual intervention, and needed a lightweight, flexible solution that simplified patching, reporting and compliance across testing, production and disaster‑recovery environments.

The bank implemented HEAT Endpoint Management & Security Suite, a single‑console, single‑agent platform that centralizes reporting, automates patches (about 90% deploy silently), avoids agent reboots and supports granular, role‑based delegation. The result was lower complexity and TCO, minimal network impact, faster remediation, clearer compliance reporting and improved operational control, with the team now expanding to device control for removable media.

Federal Home Loan Bank of Boston

Jacob Matusevich

Enterprise Infrastructure Manager