Case Study: Represent improves employee engagement with HeartCount

Represent improves employee engagement with HeartCount using 500+ annual PR campaigns

Represent, a leading content agency in the Balkans, faced challenges with communication, motivation, and a loss of closeness after transitioning to remote work. To address declining employee satisfaction, they turned to HeartCount to help their HR department listen and react to their team's needs in a timely manner.

Using the HeartCount application, Represent gained real-time visibility into overall employee sentiment, which allowed them to act quickly. They scheduled interviews with dissatisfied employees and organized initiatives like a weekly social event to improve connections. The solution from HeartCount provided an honest and comprehensive feedback system, which helped the agency rebuild trust and significantly improve engagement and the overall atmosphere.

Represent