Case Study: GoPro reacts faster to employee concerns with HeartCount

How Heartcount helped GoPro react faster in the situations that required it

The customer, GoPro, faced challenges in consistently gauging employee well-being and engagement due to a lack of real-time feedback tools. Their leaders struggled to identify areas for improvement or teams needing support, as traditional quarterly surveys were not frequent enough. They sought a solution from the vendor, HeartCount, to gain faster and more transparent insights into their workforce.

Using the HeartCount software, GoPro gained a clear view of employee sentiment, which was especially critical for their remote workforce. The solution's reports enabled management to react much faster to issues and provide targeted attention to employees who needed it, preventing challenges from deepening. HeartCount provided the actionable data needed to improve employee well-being and engagement effectively.

GoPro