Case Study: Argus Data Insights improves employee feedback and team communication with HeartCount

Heartcount helped them understand problems and start looking for solutions

Argus Data Insights, a dynamic media company, faced significant internal communication challenges. The main issue, as highlighted by Group CIO Vuk Popovic, was a complete absence of employee feedback and poor communication, especially between remote IT teams in different cities post-COVID. This led to repressed dissatisfaction and conflicts. The company turned to HeartCount to address this critical problem.

HeartCount provided the solution by enabling Argus Data Insights to receive adequate and updated feedback, acting as a mirror for their future decisions. The tool was met with an overwhelmingly positive reaction and helped the company overcome conflicting situations and prevent escalation. HeartCount allowed management to finally identify longstanding uncommunicated problems and, notably, the newsletter feature provided clear weekly summaries of team morale and performance.

Argus Data Insights