Case Study: Arca improves employee engagement with HeartCount

Continuous & individual feedback helped Arca better understand their people

Arca, the largest provider of team training in Denmark, faced the challenge of ensuring their employees were happy and satisfied at work. Recognizing that their staff's ability to motivate clients was as crucial as their physical training skills, they needed a better way to understand and cater to their people's needs, especially for those who were reluctant to speak up. They turned to the vendor HeartCount to address this challenge.

HeartCount provided a solution centered on enabling continuous and individual feedback through its employee engagement platform. The implementation gave Arca's leadership weekly updates on team morale, allowing them to address individual concerns immediately. The biggest benefit for Arca was gaining a constant stream of feedback, which served as a reminder that happy employees perform better, ultimately helping them to better understand their people.

Arca