Case Study: Instructure reduces benefits questions and saves $454K with HealthJoy

How we helped Instructure’s tech-savvy employees find answers, ASAP

Instructure, the educational technology company behind Canvas, struggled with a flood of repetitive employee benefits questions and an intranet that wasn’t mobile-friendly enough for its on-the-go workforce. Senior Benefits Manager Alli Mauss and her team were spending hours each week fielding the same inquiries and needed a centralized, easy-to-access way for employees to find answers quickly.

HealthJoy implemented its connected navigation platform for Instructure, giving employees a mobile-first hub for benefits information, digital ID cards, virtual care access, and live healthcare concierge support. The result was strong adoption, with 82% of employees downloading and activating HealthJoy, a major reduction in HR questions, and measurable savings of $454,370, including $359,854 in healthcare savings and $94,516 in productivity savings.

Instructure

Alli Mauss

Senior Benefits Manager