Case Study: The University of Nebraska Foundation drives employee healthcare savings with HealthJoy

How Proactive Guidance and 24/7 Support Drive Value for a Self-funded Plan

The University of Nebraska Foundation, a self-funded nonprofit based in Lincoln, NE, needed a better way to help employees navigate healthcare and benefits without 24/7 support or full visibility into TPA data. HealthJoy’s Enhanced Navigation was selected to give staff and their families easier access to care guidance, provider search, and benefits support.

HealthJoy implemented a deeply integrated navigation and virtual care solution, including proactive outreach tied to TPA preauthorizations, live concierge support, JOY chatbot access, virtual behavioral health, and virtual urgent care. In just three months, 81% of eligible employees activated accounts, the team logged 590 uses of the platform, and the program delivered a 330% ROI, $19,436 in savings, nearly 150 telemedicine visits, and 70 benefits questions answered by HealthJoy’s concierge team.

The University of Nebraska Foundation

Jonnie Meints

Talent Management and Human Resources Director