Case Study: TCW achieves cost savings and better employee care with HealthJoy

How Navigation Support and Virtual Care Drive a Trucking Company’s Cost Savings

TCW, a trucking and logistics company based in Nashville, needed a better way to support its highly mobile workforce with healthcare navigation and care access. To help employees who spend long hours on the road, TCW turned to HealthJoy’s benefits navigation platform and later added HealthJoy’s Virtual MSK Care program.

HealthJoy provided 24/7 concierge support, telemedicine, benefits wallet access, and in-app notifications, while Virtual MSK Care gave employees personalized exercise therapy for musculoskeletal pain through a mobile app. The result was measurable: TCW employees used the platform thousands of times, and HealthJoy helped drive $146,452 in savings for TCW, delivering a 159% return on investment.

TCW

Bob Flood

Benefits and Risk Manager