Case Study: Nevada HAND improves employee benefits access and care navigation with HealthJoy

A Nonprofit That Cares for Its Community and Its Employees

Nevada HAND, a nonprofit developer of affordable housing, sought to enhance its employee benefits package by adding telemedicine and advocacy services. They also needed a solution to help their employees better navigate and understand their complex healthcare benefits. Their vendor, HealthJoy, provided a platform to address these challenges.

HealthJoy implemented its mobile platform, which included telemedicine and benefits navigation tools. The solution achieved high engagement, with employees using the platform 1,500 times in under a year. A key result was a 31% utilization rate for the telemedicine feature. HealthJoy also helped employees stay in-network for significant cost savings and provided an easy-to-use resource for benefits information.

Nevada HAND

Karen Whiteley

Vice President of Human Resources