Case Study: a USD 106 Bn global broadband and telecommunications company reduces partner onboarding time with HCL

USD 106 Bn Global Broadband And Telecommunications Company - Customer Case Study

HCL partnered with a global broadband and telecommunications company that was facing challenges with its long interactive TV application certification cycle. The client, a major telecommunications provider, lacked an integrated tracking portal and needed better support for its third-party developers regarding SDKs and APIs.

To address this, HCL became the sole testing and certification partner. They invested in a dedicated testing lab and built a custom portal. The solution included co-developing the client's next-generation platform and providing extensive developer support. This resulted in a 50% reduction in partner onboarding time and cut test cycles in half, from eight to four weeks per app. For the client, HCL's work led to an increased application portfolio and higher revenue from a greater number of launched partner apps.