Case Study: North American Home Décor Company achieves a seamless end-to-end supply chain with HCLTech

North American Home Décor Company targets $30 million in savings with HCL

A North American home décor company partnered with HCLTech to address challenges caused by its legacy operations. These included cumbersome processes, a lack of transparency, and organizational silos due to duplicative systems and fragmented data, all of which were hampering efficiency and impeding growth. The objective was to digitally transform and establish a seamless end-to-end supply chain.

HCLTech implemented a comprehensive solution that involved replacing three instances of SAP with one enterprise-wide system and creating a single business process blueprint. The vendor also designed and executed an enterprise-wide change management program for 10,000 employees. The results included improved user experiences, accelerated growth, and decreased costs, with benefits anticipated to be close to $30 million.