Case Study: a leading business-jet aircraft company improves sales efficiency with HCL Mobility Solutions

Leading Business-Jet Company Improves Sales Efficiency With HCL Mobility Solutions

A leading business-jet aircraft company sought to improve its sales efficiency by moving away from outdated, offline Excel-based tools and an inefficient process for revising quotes via email and phone. To address these challenges, they partnered with HCL to implement a custom CRM mobility solution.

HCL developed a 100% custom mobile application with offline capabilities that integrated with the company's SAP CRM backend. This solution enabled sales executives to build and revise quotes directly on their mobile devices. The HCL mobility go-live greatly improved efficiency and intelligent decision-making for the sales team, leading to an overall improvement in customer engagement for new aircraft services and sales.