Case Study: a leader in software services, information and connectivity solutions achieves 30%–40% cost reduction with HCL's Scrum in Off-On model

Leader In Software Services, Information And Connectivity Solutions - Customer Case Study

The customer, a leader in software services and connectivity solutions for healthcare providers, faced significant challenges due to the scale and complexity of its operations. These included managing multiple parallel sprints across different time zones, meeting evolving requirements, and a shortage of niche-skilled resources. HCL was engaged to address these impediments.

HCL implemented a scrum in off-on model, adapting agile methodology with an onsite-offshore structure. Key components included daily stand-up calls, shared sprint backlogs, and the adoption of the client's tools. This solution provided the customer with a 30-40% reduction in cost, a streamlined process for deploying updates, and a Backlog Management Index greater than 1, effectively reducing system backlogs.